Becoming a credible communicator takes conscious commitment. Choose to participate in this working session, and your efforts will have immediate impact. In one action-packed day, you’ll transform by learning, applying, and practicing the three essential “must know” communication skill sets.
Who Should Attend
This one-day session provides skills that will be immediately applicable in your own business communications and will provide a framework for coaching and developing discussion leaders.
-DESIGN content that makes your customer audience care
- ANALYZE your audience’s care-abouts
- Create your OPENING
- Build out your audience-friendly AGENDA
-DELIVER your content with believable conviction
- Be REAL
- Convey ENERGY
- Maintain COMPOSURE
-DEFEND your content without getting defensive
- Take time to ANTICIPATE audience questions
- ACKNOWLEDGE to demonstrate understanding
- Keep your ANSWER clear and concise