The ABPM’s white paper, “Characteristics of a World-Class Briefing Program,” is the road-map to achievement of World-Class for briefing programs worldwide. In this workshop, we’ll explore each of the four categories of Management, Planning, Customer Experience and Measurement in-depth, discussing current examples of World Class for each characteristic.
Who Should Attend
This workshop is for a wide audience: experienced managers who want to reinvigorate their Briefing Program, new managers looking for the basic building blocks for a Briefing Program, briefing staff who wish to build a career in the profession, and any briefing professional who aspires to achieve a truly World Class level of excellence!
In-depth review of each of the World Class Characteristics by category: Management, Operations, Customer Experience and Analytics.