Event Calendar

Tuesday, July 16, 2024

Characteristics of a World Class Program (CCC) Virtual Workshop

Start Date: 7/16/2024 10:00 AM CDT
End Date: 7/16/2024 12:30 PM CDT


Organization Name: EBP Business Consulting and ABPM

Contact:
Elizabeth Simpson
Email: elizabeth@abpm.com
Phone: 2143890994

Characteristics of a World Class Program
(CCC) Virtual Workshop
Tuesday, July 16, 2024

10:00 a.m. - 12:30 p.m. (CST)

Are you:
  • Launching a new program? 
  • Raising your program to the next level? 
  • New to the Briefing Profession?
  • Completing your ABPM Core Competency Training? 
Not sure where to begin?  This webinar is for you! You don’t have to re-invent the wheel!
 
The ABPM World Class Characteristics have been called the roadmap and blueprint to success. Understanding the World Class Characteristics is the best place to begin your journey to start a new program or to identify where opportunities for improvement exist. In this workshop, you will receive a copy of a confidential self-assessment of your program and see how it compares to other programs. We’ll also explore in-depth the four categories of Operations, Customer Experience, Analytics, and Management and provide best-in-class examples of each. Note, these standards of World Class Briefing Programs are continually monitored and revised by ABPM's Advisory Board, award-winning programs and industry thought leader. They truly are the foundation of successful briefing programs.
 
Your presenter of this highly-interactive workshop will be EBP expert and consultant Ellen Barnes Pfiffner.
 
Outline:
  • Pre-work
  • A short overview of the Briefing Industry
  • What is World Class?
  • The ABPM World Class Characteristics
  • Operations
    • Best-in-class practices
    • How your program ranks?
  • Customer Experience
    • Best-in-class practices
    • How your program ranks?
  • Analytics
    • Best-in-class practices
    • How your program ranks?
  • Management
    • Best in class practices
    • How your program ranks?
  • Key takeaways
  • Actions
  • The Journey to World Class
Deliverables:
  • ABPM CCC Credit
  • Whitepaper – ABPM World Class Characteristics
  • A self-assessment of your briefing program
  • Copies of the course slides
Virtual Workshop Fee: The price for this virtual workshop registration is $399 for members, $545 for non-members (briefing professionals or employees of Solution Partner Member companies only - vendors must be recommended Supplier Members to attend ABPM events). During registration, you can pay with credit card (ABPM accepts Mastercard, Visa, American Express, or Discover) or you can create an invoice to submit to your AP department.

Payment & Cancellation Policy: Registration fee must be paid by Wednesday, July 10, 2024. You are registered at the time you receive a conference confirmation email from ABPM. Due to commitments to the instructor regarding class minimums, we regret that we are unable to issue refunds/credits or void outstanding invoices for cancellations received after Friday, July 5, 2024. However, substitutions may be made at any time. Cancellation and substitution notices must be received via email to info@abpm.com.