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About ABPM

Founded in March of 1994, ABPM is a global professional community that advances Briefing and Customer Engagement Programs as vital to the success of member companies by facilitating the exchange of information between members, delivering innovative programs and resources, developing briefing and customer engagement professionals, and defining standards of excellence. It is comprised of nearly 600 members from more than 150 Fortune 500 companies around the globe. If your organization has a briefing or customer engagement program or is evaluating the benefits of creating one, we encourage you to join our community. Just look at comments from current ABPM members to see how you too can benefit from membership.


  • Celebrating the 2024 World Class Award Recipients

    • Monday, April 1, 2024
    • admin

    The 2024 ABPM World Class Awards Ceremony was produced by the highly skilled and creative Downstream team and held on the final day of the 2024 Spring Conference in Silicon Valley. We always look forward to the annual ceremony because it provides the opportunity to honor World Class achievement in Program excellence and Center design. That's an accomplishment sincerely worthy of true celebration. We believe the term “World Class” is often used too casually. But ABPM has set high bars when defining criteria for both Programs and Centers. We were also thrilled to celebrate programs recognized for Momentum, both in the "reinvented program" and "new program" categories, as well as our 2024 President's Service Award and 2024 Lifetime Service Award recipients. Here are the honorees recognized for their achievements, along with selected comments from the jurors.

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  • 2024 Center Cost Survey Report

    • Saturday, March 30, 2024
    • admin

    ABPM is pleased to release the 2024 Center Cost Survey Report, initiated in September of 2023, with data collected through October, in response to member requests for approximate costs associated with building new, or refurbishing existing, briefing centers.  

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  • 2023 Briefing Impact Report

    • Monday, October 16, 2023
    • admin

    ABPM is pleased to release the 2023 Briefing Impact Report, initiated in June 2023 in response to member requests that ABPM offer, as it had for many years prior to the pandemic, a quantified value proposition for the briefing industry.

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