Experience & Demonstration Manager - Herndon, VA
Poly is seeking a Customer Experience and Demonstration Manager to join our Experience & Demonstration team. As the Customer Experience and Demonstration Manager, you will be responsible for the delivery of world class demonstrations and experience for our customers and partners from the Poly Experience Center (PEC) at Poly’s location in Herndon, Virginia.
In this role you will ensure that the goals and objectives of each visit to the PEC are exceeded by having well planned and perfectly executed experiences. You will play a key part in the planning, organization, and facilitation of each experience on site and for remote customers while tasked with conducting most, if not all, technical demonstrations. You will be given the opportunity to develop a broad understanding of Poly’s messaging, product offering and roadmap. You will become well versed with our established video environment, collaboration and configurations, as well as the ability to discuss and demonstrate those products configurations with interested customers, partners, press and analysts.
The Herndon PEC hosts a mix of Enterprise customers as well as Global Partners, Analysts, Investors and more. Your ability as the Customer Experience and Demonstration Manager to adapt to all types of customers and audiences is therefore key. You will also need to possess the skills to build strong relationships with the local sales team thereby enabling a continued flow of new customers and partners through the Herndon facility.