- Shape planning and business reviews for the organization
- Capitalize on customer insights, and use those insights to develop interactive tools for sales, discussion leaders and briefing teams
- Define customer experience requirements across customer touchpoints spanning the HPE portfolio
- Apply and tailor customer experience design methods to lead complex cross-functional and/or cross-business teams in the creation of customer experiences
- Lead horizontal teams to deliver experiences to the market
- Develop and implement customer experience metrics to track success
- Design and manage customized customer experiences and briefings for the briefing center(s)
- Provide direction and guidance to process improvements across the organization
Knowledge and Skills
- Expert knowledge of marketing fundamental, products/services/solution lifecycle and knowledge management
- Experience in developing and driving consistent field adoption of industry/segment message
- In-depth knowledge of industry and customer segments and demand generation program
- Familiarity with and/or experience in partner management
- Excellent written/oral communications and analytical skills
- Excellent negotiating skills
- Ability to interface effectively with all levels of management and functional disciplines
- Excellent influencing and consensus building skills
- Extensive experience with cross- functional/cross-organizational senior management, partner and/or customer interface; dealing with complex strategic/tactical issues.
Join us and make your mark!
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HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.