Position Information

Executive Briefing Program Manager, Americas Region
I spoke at the ABPM conference this week in San Jose and mentioned how much our EBC team is growing.  In addition to the Director of EBC's (Global) job posting, I have another one to announce.  Am looking for another EBC Program Manager for our Americas region.  You can find the requisition here:  https://careers.teradata.com/jobs/214074/program-manager-executive-briefing-center

You will:

  • Manage highly visible customer briefings in Teradata’s San Diego Executive Briefing Center (hybrief and/or virtual too) which help accelerate sales and nurture customer relationships.
  • Own account team engagements from visit request intake processing, to Discussion Leader orchestration and preparation, onsite visit management, and to post-visit surveys and communications.
  • Secure Discussion Leaders and craft agendas to support sales’ visit objectives and customer expectations.
  • Learn from and adapt field and customer survey feedback to continuously improve processes, content, and the overall EBC experience.
  • Liaison between marketing and sales to ensure alignment in one voice of Teradata to customers visiting the EBC.
  • Proactively engage field sales on a regular basis to target the largest sales opportunities in Salesforce in order to build a steady pipeline of EBC visits.
  • Collaborate with Brand, Product Marketing, Digital, Marketing Strategy and Operations, and Social Media Marketing to create online and offline content that supports the EBC’s objectives.
  • Support Global Customer Engagement & Advocacy programs by surfacing peer-to-peer engagement opportunities during customer briefings, and knowledge-share across team members.
  • Maintain a Discussion Leader pool from across Europe, providing ongoing training and recruitment of new Discussion Leaders.
  • Develop a world-class customer concierge experience from airport arrival through airport departure.
  • Manage meeting logistics and A/V requirements, being available for onsite customer and speaker management.
  • Drive, in collaboration with Marketing Ops/Reporting, defining, implementing, analyzing, and taking action on key KPIs such as sales pipeline acceleration and contribution.
  • Scale best-practices to global executive briefing centers and integrate their best-practices back to San Diego.
Position: Executive Briefing Program Manager, Americas Region
Organization: Teradata Corporation
Location: San Diego,  CA 
United States
Salary:
Posting Start Date: 5/1/2022
Date Posted: 4/13/2022
Requirements

Requirements:

  • 5+ years in Sales and/or Marketing required. 
  • Experience using Salesforce preferred.
  • Prior briefing center experience desired.
  • Bachelor’s Degree (B.S./B.A.) required.
  • Prior IT/High Tech industry experience required.
  • Must be willing to work in Teradata’s San Diego office OR at least travel there when a customer is confirmed and scheduled to come to HQ for their briefing. 
  • Experience using digital selling tools and content for customer briefing centers.
  • Strong program and project management skills in matrixed, cross-functional teams and organizations.
Status: This listing expires on: 10/10/2022
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Organization Information
Name:
Teradata Corporation
Address:


San Diego,  CA 92127
United States
Email:
Scott.Keeton@Teradata.com
Phone:
(937) 902-9599
Fax:
Contact:
Scott Keeton