Position Information

LA-Experience Center Supervisor

Lutron Electronics Co., Inc. has an immediate opening for an Experience Center Supervisor in our Los Angeles, California Experience Center. 

We are looking for a highly motivated individual to join our Experience Center Program in LA, California. In this role, you will work closely with the Experience Center Leadership Team to: 

 

Drive Utilization of the Experience Center: 

  • Facilitate demonstrations that illustrate the superiority of our products and services. 
  • Coordinate with local sales teams, dealers, and reps to optimize center availability and ease access. 
  • Build and nourish relationships with local sales teams, dealers, and reps to champion Center utilization. 
  • Innovate and collaborate to exceed traffic and satisfaction goals. 

Deliver Operational Excellence:

  • Supervise Center operations, cleaning, maintenance, upgrades, and safety in line with our Standard of Excellence. 
  • Welcome guests with world-class hospitality to enhance our brand reputation.  
  • Maintain the aesthetics of the Center in line with our defined standards.  
  • Drive sales, deliver leads, and provide exceptional experiences for all guests. 

Support Key Initiatives:

  • Collect and deliver market intelligence, pertinent sales information, and customer satisfaction data. 
  • Play an integral role in the execution of the Experience Center team’s annual improvement objectives. 
  • Coordinate with vendors and contractors to minimize disruption to Center operations. 
  • Provide research as necessary for the development of new and existing initiatives. 
Position: LA-Experience Center Supervisor
Organization: Lutron
Location: Los Angeles,  CA 
United States
Salary:
Posting Start Date:
Date Posted: 6/20/2022
Requirements

Qualifications:

  • Candidates must have a bachelor’s degree. Business, Marketing, Communications, or another design-related field preferred 
  • Excellent verbal and written communication skills 
  • Strong organizational skills 
  • Show initiative and be self-directed 
  • MS Office Suite proficiency required 
  • Experience in customer facing role(s), particularly, sales, hospitality, or retail in desire
Status: This listing expires on: 12/17/2022
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Organization Information
Name:
Lutron
Address:


Los Angeles,  CA 90001
United States
Email:
nharris@lutron.com
Phone:
Fax:
Contact:
Niccole Harris