Position Information

Customer Engagement Advisor

HPE Customer Innovation Centers are strategic sales assets that provide clients, partners and account teams the opportunity to explore a customer’s strategic business initiatives and learn how Hewlett Packard Enterprise is uniquely positioned to deliver business outcomes aligned to their industry and enterprise.

As a Customer Engagement Advisor, you are responsible for the success of in-person and virtual customer and partner engagements. Your responsibilities include timeline management, understanding stakeholder and customer expectations, communications between sales and executive teams and the day-of engagement execution.


You will understand the customer’s business objectives and develop a unique customer engagement that will address business challenges with the goal to enable growth and further adoption of products and services offered by HPE. You will work with internal sales stakeholders to provide strategic guidance designed to meet customer’s expectations. You will work closely with fellow engagement advisors to exchange industry knowledge and strategies.

This role is highly visible and requires the ability to professionally interact with HPE sales teams, executives, partners, and customer leadership teams. The ideal candidate is a self-starter with excellent project management and analytical skills and can manage multiple projects simultaneously. The candidate must be highly organized, possess the ability to both follow and establish processes, be collaborative, and have the ability to make decisions and communicate effectively with executive stakeholders to deliver upon program KPIs.

Position: Customer Engagement Advisor
Organization: HPE
Location: London,  London 
United Kingdom
Salary: Competitive
Posting Start Date:
Date Posted: 9/22/2022

In a typical day you will;

• Lead the planning process with account teams to determine engagement objectives and sales opportunities
• Develop engagement agendas. This requires creativity, high-level knowledge of products and solutions that HPE offers, and a good understanding of the selling process
• Source discussion leaders. Leveraging a strong understanding of who presents on what, to whom, and how well. Identify and source the best speakers for your audience, account, opportunity, and sales/customer objectives
• Lead discussion leader pre-engagement calls
• Recommend additional engagement offerings as appropriate (tours, demos, customer references, etc.)
• Facilitate customer and partner engagements
• Summarize the “Voice of the Customer” session
• Summarize and close-out engagements with Account Team


Join us and make your mark!


We offer:

• A competitive salary and extensive social benefits

• Diverse and dynamic work environment

• Work-life balance and support for career development

• An amazing life inside the element!


Want to know more about it? Then let’s stay connected!




HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team





Job Level:



Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.


HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.

Status: This listing expires on: 3/21/2023
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Organization Information

London,  London EC1Y
United Kingdom
Jade Panton