Position Information

Executive Briefing Program Planner
The EBC Program Planner is based in our Hudson Yards office in New York. The successful candidate is a high-energy, self-starter with an established ability to work independently and passion to work with customers. You like to work in a fast-paced, collaborative environment. The successful candidate thinks strategically, acts tactically, and possesses a strong ability to conceptualize, develop, drive, coordinate and manage a wide range of communications. The successful candidate will manage the day-to-day operations of our New York center as well as design tailored engagements to maximize the outcome from executive engagements. The successful candidate will join an experienced team of briefing managers that support customer relationship development and pipeline generation / closure through strategic customer briefings and engagements in both a physical and digital setting.
Position: Executive Briefing Program Planner
Organization: ServiceNow
Location: New,  NY 
United States
Salary: Competitive
Posting Start Date: 1/25/2023
Date Posted: 1/25/2023
Requirements ·Develop processes, procedures, and guidelines to manage the day-to-day operations of the New York Center·Build strong working relationships with Sales, Sales Management, ServiceNow executives and subject-matter-experts to engage for the local speaker pool
·Cultivate and establish relationships with local SMEs to advance the briefing program mission
·Plan and execute strategic briefings that result in increased customer confidence, measurable opportunity development and expansion, and help create strong recommendation scores for ServiceNow. May include virtual, onsite, hybrid models
·Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
·Identify speakers based on understanding of required expertise, level of customer, messaging needs
·Use a combination of existing resources and key contacts/network outside the briefing team to identify expertise for new or unique business requirement.
·Promote and use internal and external feedback, including quality surveys, to recognize challenges and when appropriate, lead development of resolutions/processes/workflows/communications with the extended team
Status: This listing expires on: 7/24/2023
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Organization Information
Name:
ServiceNow
Address:


New,  NY 10001
United States
Email:
kiyoko.hidalgo@servicenow.com
Phone:
Fax:
Contact:
Kiyoko Hidalgo