Position Information

Executive Briefing Manager, San Jose (Americas)

What you can expect

As an Executive Briefing Manager, you will deliver world-class experiences for Zoom’s customer and partner stakeholders. You will work closely with account teams, discussion leaders, and EBC team counterparts to create customized briefings focused on client business outcomes and initiatives. 

You will be one of two briefing managers supporting HQ, partnering with EBC Coordinators, Evangelists, Tech Ops & Designers to conduct end to end Executive Briefings for Zoom's top tier clients & partners.

We are in process of launching our new SJ Experience Center, this role will be a part of the launch activities as well as organizing our briefings at our flagship event, Zoomtopia as well in October.
 

Position: Executive Briefing Manager, San Jose (Americas)
Organization: Zoom
Location: San Jose,  CA 
United States
Salary: Based on experience / hourly
Posting Start Date: 6/15/2024
Date Posted: 7/15/2024
Requirements

What we’re looking for

  • Eight years of experience in a customer-facing role

  • Experience with presenting and storytelling

  • Experience using negotiation and influencing skills to ensure our customers have the most effective EBC experience

  • Experience with in person and hybrid executive briefings or events

  • Experience working with SFDC and a Marketing CRM

  • Demonstrate knowledge Zoom’s products

  • Experience with conference room software

  • Provide unique solutions and suggestions and be able to pivot when needed

  • Maintain customer and stakeholder happiness — willing to go the extra mile to ensure a great experience

  • Understand sales and customer success processes and challenges

 

Status: This listing expires on: 1/11/2025
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Organization Information
Name:
Zoom
Address:


San Jose,  CA 95113
United States
Email:
mona.gorjestani@zoom.us
Phone:
(408) 780-5178
Fax:
Contact:
Mona Gorjestani, Head of Global Experience Centers