Mandel Communications

Address: Mandel Communications
820 Bay Avenue, Suite 113
Capitola, CA 95010
Website: https://www.mandel.com
Telephone: 831-475-8202
Fax: 408-778-4306
General Email: kreeves@mandel.com
Who we are:
For over 30 years, Mandel Communications has helped individuals to think and speak for results.  Confidence in communication helps drive exceptional outcomes for organizations.
 
We are a global communications training/coaching firm with extensive experience in designing and delivering in-person, virtual and now hybrid communication solutions.  Having been an ABPM supplier member for over 20 years, we have a particular wealth of experience in working with briefing programs.
 
At Mandel, we believe that every briefing is a “Moment of Truth” opportunity to earn the customer's trust, help them to understand and see the value in your organization's unique solutions. 
 
Briefings that are engaging, credible, and closely targeted to the customer's needs and care-abouts can move the sales process forward dramatically.
 
For Briefing Programs, we provide in-person, virtual and hybrid training solutions, tools, and coaching to help subject matter experts: 
 
organize compelling customer-centric presentations 
deliver them with confidence 
effectively support them with visuals
diplomatically handle tough questions and objections. 

We are in the business of raising the confidence level of your discussion leaders. Whether they are engaging with technical or economic buyers, or CXOs, your discussion leaders represent your brand. They are your most strategic asset and competitive differentiator.
 
Services we offer: The Extraordinary Discussion Leader 
A two-day program, available in either in-person, virtual or hybrid format, in which participants master the art and science of customer-centric briefing communication. Participants learn how to plan for, create, and deliver engaging customer-centric briefing presentations that enhance credibility and are highly motivating to customers and prospects. Participants learn how to deliver more memorable briefings that will advance the sales process and make your overall briefing program an even more vital organizational competency. 

Master the Virtual Briefing
A 2.5 hour virtual, instructor led program which can be delivered on your virtual platform of choice. Master the Virtual Briefing™ addresses the challenges of virtual briefing delivery head-on by equipping discussion leaders and facilitators with four essential virtual briefing skills:

1.ENLIGHTEN the customers with relevant content in a concise format
2.ENERGIZE  the customers with an impactful presence
3. ENGAGE customers to participate
4.ENRICH the virtual experience through use of platform tools

The Influential Conversation in the Briefing Center™ 
A two-day program, available in either in-person or virtual delivery, which builds on solid presentation skills to create true discussion leaders. Participants learn how to effectively engage as a trusted advisor in complex, high-value business conversations. Learners gain the skills to communicate and consult in ways that forge more productive and rewarding business relationships. Participants learn the art of asking questions and moving away from prepared slides to use a whiteboard, making their presentations more conversational, while demonstrating executive presence.
The Listening Edge
Your learners will be dramatically better listeners in just one day. They learn to recognize their own unique listening habits and gaps as well as those of others. They then learn how to adapt their communications in the moment, to skillfully navigate the give-and-take of any presentation, conversation, or meeting, to achieve productive understanding using Listening Intelligence.

Executive Coaching 
Mandel has decades of experience providing personalized coaching for executives to help them develop outstanding content and exceptionally strong delivery when presenting at events, such as: Keynotes, Sales Conferences, User/Customer Conferences and Marketing Road Shows.
Mandel's expert one-on-one coaching service helps executives prepare for their crucial presentations and speaking engagements.
 
Some of our clients: Below are just a few of the companies we've had the privilege to work with:

Aetna
AT&T
Avaya
BMC
Boston Scientific 
Cisco
Citrix
Dell Technologies
HPE
HPI
IBM
Lenovo
Microsoft
Oracle
Palo Alto Networks
Poly
PTC
ServiceNow
Symantec
T-Mobile
Verizon
VMware
Xilinx