ACC: Strategies for Multi-Site Briefing Programs Outline
Expanding a briefing program to include multiple center locations is a goal for most program teams and it’s one that, ideally, is thoughtfully planned based on business and program strategy. This workshop will explore whether to build additional centers; where to build; managing growth; funding, organizational and operational considerations; critical success factors, and measuring the success of the multi-center program. In addition, we will discuss how to integrate existing locations that are not part of the briefing program. ‘Multi-Site Briefing Program Strategies’ is a big and important topic!
Who Should Attend
Managers and Business Planners considering expanding their briefing program beyond the Corporate EBC. This may include multiple sites within and/or outside the USA.
Workshop Outline
- Review of the four characteristics of multi-site programs
- Establishing a program strategy. For example, Centers of Excellence, Regional and Product Centers
- ​Whether to build and where: Criteria for deciding
- Paying to play: Organizational and funding alternatives
- Dotted versus solid lines
- Follow the money
- Managing growth of the multi-center program
- Planning
- Mitigating rogue centers
- Planning Communications
- Program communications across all locations
- Sales
- Discussion Leaders
- Executives
- Operational issues: leveraging the brain-trust of the multi-center program team
- Centralized vs. decentralized program resources
- Critical success factors: ensuring exceptional customer experiences in any center
- Measuring success of the multi-center program
Workshop Deliverables