Terms of Service & Privacy Policy

 Active as of January 16, 2020 to Present

1.1. Definitions
Membership Term duration is one year from the activation of membership.  Active membership is defined as the membership period in which members are in Good Standing (as defined below). Expiration Date is defined as the date through which ABPM membership is valid. Upon expiration, member benefits will be stopped, access to ABPM content will be limited to the public areas of the web site, and any other additional member benefits outside of those offered on the web site will be denied.
Renewal is defined as the process of continuing membership for a subsequent one-year term. A grace period of forty-five days after the expiration date is given for access to the member section of the web site, however additional benefits will be denied during that grace period. Membership will be deactivated 60 days after expiration or when notification is received that the member does not intend to renew, whichever comes first.
Member Status refers to a member’s standing in their ABPM Membership Term, and varies based on the status of payment during the membership. Member statuses are:
  • In Good Standing: Member has completed their initial or renewal membership purchase and has not reached their expiration date.
  • Invoice Pending: An individual’s membership payment has not processed, or has not been received. These individuals are not active members in good standing, and their membership term has not yet started.
  • Past Due: If the expiration date has passed and a member has not renewed, a member’s standing will show ‘Past Due’ up to 60 days past the expiration date.
  • Terminated: Membership lapsed more than 60 days.
  • Cancelled: Member elected to terminate their membership by contacting ABPM.

1.2. About Membership
You are not required to purchase a membership for use of the public side of ABPM.com. However, if you do not purchase an annual membership, you will not have access to the member content and resources section of ABPM.com or receive the many other benefits listed in the link below.
You can review ABPM member benefits here. ABPM reserves the right to modify the content, type, and availability of any member benefit at any time. Typically, those changes are enhancements rather than reductions. All ABPM membership benefits are valid for a Membership Term of one year from the activation of membership.
Only one person may use the email address and password associated with a membership account.

1.3. Processing and Payment
ABPM accepts payment via all major credit cards, check, or Automated Clearing House payment. We reserve the right to reject any order or purchase at any time.

1.4. Pricing
When you purchase an annual membership, the price will be made clear during the order process. You agree to pay the price that is stated at the time of your order.
All prices are in United States Dollars, unless otherwise stated.
Though rare, ABPM reserves the right to change annual membership dues. Members will receive notification of changes via email.
1.5. Billing
1.5.1. Billing of One-Year Membership Terms
Membership is billed at the initiation of the membership process. Once we charge or debit your payment method, your membership is considered active for one year from your join date.
1.5.2. Renewal Billing
An email notification that your ABPM membership is due for renewal will be sent 60, 30, and 5 days prior to expiration date. Renewals are made by logging in to the ABPM.com member portal and choosing “Membership Renewal” from the left column.
Members can log in to their member profile at ABPM.com to review enrollment status and to make any changes to their membership profile.
Questions and concerns may be sent to info@abpm.com


2.1. Cancellation and Refunds of Membership
Memberships may be cancelled at any time within the first 30 days of membership for a full refund. After 30 days, memberships may be cancelled, but all membership dues will be forfeited and no refund will be issued. Following cancelation, members will have access to ABPM benefits through the end of the current membership year if that year has been paid in full.
Cancellations by ABPM: If we feel the membership is being mis-used or is being used in a way that is not beneficial to the ABPM community and/or does not align with the ABPM Community's Core Values, we reserve the right to suspend or terminate the membership, with or without notice, and without further obligation. You will not be entitled to a refund in these circumstances. We reserve the right to issue refunds or credits at our sole discretion.

2.2. Transfer of Membership
Memberships belong to the company that paid for the membership and may be transferred if the person assigned to that membership leaves their company or department. Memberships may not be transferred for the purpose of receiving member discounts at ABPM events. To transfer a membership, simply contact info@abpm.com

Active as of May 23, 2018 to Present
This privacy notice discloses the privacy practices for www.abpm.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing 
ABPM is the sole owner of the information collected on its web site. We only have access to, or collect information that you voluntarily give us when you enroll as a member or when you register for a conference. With your permission during event registrations, basic contact information is shared with fellow conference participants as a means of connecting you to exchange information and best practices which are relevant to the briefing and customer engagement profession. If you do not give that permission during event registration, we will not share your contact information with fellow event participants. We will not sell or rent this information to anyone. We do, however, use a third-party messaging system to send informational Group Emails. 
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill a request from you.

We may contact you via email periodically to tell you about events, new resources, and services, polls, research, or other information that we believe would be of interest to members.

We offer an online directory as a member service that is accessible only to those who have logged in using valid member credentials. The directory provides other members with contact information to allow members to easily connect with one another. If members wish to share only certain pieces of contact information or none at all via the directory, members can login and choose “My Directory Options” to edit information that is provided.

ABPM prohibits Solution Partner (vetted vendor) members from sending group emails to ABPM members for marketing purposes. Customized emails sent to individual email addresses are allowed. If, as a member, you receive an email that appears to be a mass marketing email that is not customized to you and you did not opt-in to, please email info@abpm.com to let our team know so we may give a warning to that Solution Partner.

Your Access to and Control Over Information 
You may opt out of any future contacts from ABPM at any time. If you are a member, we recommend that you do not opt out because you will miss emails alerting you of new resources, events, and benefits available to you. you can log on to our website and access your profile to opt out of email communications or to edit/delete information from your profile. You may also contact us at info@abpm.com to:
  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at info@abpm.com or by telephone at +1 214-389-0990 and we will act quickly to address your concern.
Membership Registration 
In order to use the ABPM website, a member must first complete our registration form. During registration, members are required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.

Conference or Event Registrations
We request information from you on our registration forms. To register for events, you must provide contact information and financial information (like credit card number, expiration date) or billing information. This information is used for billing purposes and for conference logistics. If we have trouble processing an order, we'll use this information to contact you.

We use "cookies" on the ABPM web site. A cookie is a piece of data stored on a visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, we use cookies primarily to identify you so you do not have to remember your login information, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
The ABPM website contains links to member websites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
From time-to-time our site requests information via surveys or snap polls. Participation in these surveys is completely voluntary, and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name), and demographic information (such as location). Providing contact information is completely optional for customer satisfaction surveys, but may be necessary for some research (such as salary surveys or snap polls to avoid duplicate responses). Survey information will be used for purposes of monitoring or improving customer satisfaction at events, or to accomplish research for the briefing and customer engagement industry. Any information that you provide in those surveys that might identify you or your company will not be disclosed in survey reports without your permission.